Shipping & Return Policies
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [•] with details of the product and the defect. You can send the item you consider defective to:
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
USPS shipping takes approximately 2-5 business days.
DUE TO COVID-19 Causing shipping issues, we are no longer accepting/shipping international orders.
The Glossy Co. is NOT responsible for ANY lost, stolen or damaged packages during shipping. United States Postal Services (USPS) MUST be contacted if any packages are lost , stolen, damaged or for any shipping inquires after items have been shipped.
Contact USPS to File a Claim if your items are lost, stolen or damaged.